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[REX CLUB] Notice of suspension of various services due to renewal

At REX CLUB, December 20th (Friday) 10:00 We will start the new REX CLUB My Page and various services from now on. Due to the My Page renewal, some of the existing My Page and various services will be suspended from Monday, December 16th until the service starts on Friday, December 20th.

[Service suspension period]
December 16th (Monday) 0:00 to December 20th (Friday) 10:00 (scheduled)
*This may change depending on the status of the renewal work. If there are any changes, we will inform you again.
*The new My Page is scheduled to open at 10:00 on Friday, December 20th.

[Services available during the suspension period]
Available period: December 16th (Monday) 0:00 to December 18th (Wednesday) 23:59
You will need to log in with your REX CLUB membership number. The following services can be used during the availability period mentioned above. However, since you will not be able to log in to your My Page, you will not be able to register as a new member, change or reset your password, or change your membership information.

・ Urawa Reds Official Online Shop (REX POINTS cannot be used)
・Site Members (free viewing for LOYALTY members)
・Official Supporters Club
・ Urawa Reds Collection

However, during the period of complete suspension, use of the above services will also be suspended.
Complete suspension period: December 19th (Thursday) 0:00 to December 20th (Friday) 10:00

* Urawa Reds official online shop will be unavailable until 6:00 p.m. on Friday, December 20th.
*Please also check here for information regarding maintenance of Urawa Reds Official Online Shop.
"【Online Shop】Notice of temporary service suspension due to REX CLUB renewal"
https://www.urawa-reds.co.jp/clubinfo/219381/

[Services that will not be available during the suspension period]
Any services other than those listed above cannot be used, including logging in to your REX CLUB My Page. (The main services are listed below.)
・REX CLUB My Page (change of registration information and password, exchange of points at counter, etc.)
・New membership to REX CLUB REGULAR/WHITE membership
*Applications for season tickets (REX CLUB LOYALTY membership) are still possible.
- Coupons for purchasing merchandise and Reds Land tickets that have already been applied for can be issued at Red Voltage stores or at the Reds Land counter.
* Until closing time on Sunday, December 15, 2024.
・REX TICKET
・Point exchange item delivery application page
・Log in to J.League ID using REX CLUB ID
(After the renewal, this function will be discontinued. We will inform you of the new method of linking with J.League ID.)

[Points to note regarding renewal]
Due to the end of the paper ticket service, merchandise purchase coupons, Reds Land tickets, and point tickets (food, match day programs, ladies' merchandise) must be registered by the designated deadline. Therefore, please check the registration deadline for each point ticket you have as soon as possible.

Points awarded for merchandise purchases, use of Reds Land, etc. made before and after the service suspension period will be awarded sequentially after the service suspension period ends.

For more details, please refer to the information below.
https://www.urawa-reds.co.jp/clubinfo/218002
Please check and take the necessary steps.

[About the renewal information page]
We have prepared a page with information regarding the renewal.
We will update the renewal information from time to time, so please check back.
https://www.urawa-reds.co.jp/about_rex/renewal2025/

We will provide you with further information regarding the initial login procedure for your new My Page.

[Contact REX CLUB Office]
TEL 0570-064-026
Tuesday to Saturday 10:00 to 18:00 (excluding Sundays, Mondays, national holidays and home game days)

[REX CLUB] Notice of suspension of various services due to renewal

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