Regarding the 2024 Meiji Yasuda J1 League Round 25 match between Urawa Reds and Kashiwa Reysol, which has been cancelled due to inclement weather, we would like to provide the following information.

First of all, I would like to apologize for the inconvenience caused to the fans and supporters of both clubs and to all football fans who were looking forward to the resumption of J.League matches yesterday.

Urawa Reds are currently making various arrangements with relevant parties, including the J.League and Kashiwa Reysol, including considering alternative dates for the match.
At this time, an alternative date has not been decided and we will continue to make efforts to decide on it as soon as possible. However, in this notice we will mainly provide information that has been confirmed as of today regarding the handling of spectator tickets purchased for Wednesday, August 7th.


Information for Urawa Reds season ticket holders

Regardless of whether or not you have processed your admission on Wednesday, August 7th, we are making arrangements so that you will be able to enter on the alternative date without having to go through any procedures.
If you hold a season ticket in IC card form, please continue to wait for further information from our club.
For all those who hold paper season tickets, we ask that you continue to hold onto your paper tickets in a safe place and await further information from our club.

<To everyone who has obtained Home supporter's seat priority admission lottery ticket>
We regret to inform you that the lottery tickets Home supporter's seat priority admission will be invalid.
If you would like to obtain a numbered ticket for the alternative date, we ask that you please apply again.

<Premium seat and SS reserved seat season ticket holders>
The MDP exchange vouchers provided as a benefit to all premium seat and SS reserved seat season ticket holders can be used as is on the alternative date.
Please keep your MDP exchange voucher dated 8/7 (Wed) in a safe place.
We apologize, but if you visited us on Wednesday, August 7th and have already exchanged your tickets, you will not be able to exchange them again. Thank you for your understanding.


Information for those who purchased tickets via various ticket sites

All spectator tickets will be refunded, regardless of whether entry was processed on Wednesday, August 7th or the type of ticket.
The specific refund procedures will vary depending on how you purchased your tickets, so we are currently working hard to simplify the process as much as possible.
We apologize for the inconvenience, but please wait for a while until we provide further information. Also, please continue to hold on to your tickets as they are required for refunds.
Please note that due to the refunds, both paper and QR tickets that have the match date of "August 7th (Wednesday)" written on the ticket will not be able to be used to watch the match on the alternative date.
In order to watch the match on the alternative date, you will need to purchase a ticket again. Details of the tickets for the alternative date, such as the sale date, have not yet been decided. We will notify you once they are confirmed, so we ask for your patience.

<For those who purchased the special "More About Soccer" sheet>
It is currently undecided whether a special event with the same content will be held on the alternative date, or how tickets for this special event will be handled.
We will notify you again as soon as it is decided, so please keep your tickets in a safe place, regardless of whether or not you are able to enter on Wednesday, August 7th.


Information for those who have used the Urawa Reds season ticket transfer and resale service

<To everyone who has used Urawa Reds season ticket transfer service>
All season ticket transfers that have been completed by Wednesday, August 7th will be void and will be cancelled by our club.
If you would like to transfer your tickets to the alternative date, we apologize for the inconvenience, but we ask that you go through the process again.

<To everyone who used the Urawa Reds season ticket resale>
All season ticket resale transactions completed for Wednesday, August 7th will be void and will be cancelled by our club.
If you purchased your tickets through a season ticket resale, there is no need to take any special steps to receive a refund.


Information for those using REX TICKET resale

All REX TICKETS resales completed for Wednesday, August 7th will be invalidated and will be cancelled by our club.
As a result, ownership of the tickets will be returned to the sellers. However, you will need to go through the refund process yourself, just like everyone else who purchased tickets from various ticket sites, so please wait for instructions on how to get a refund and continue to keep your tickets in a safe place. Please note that there is no special procedure we ask of those who purchased tickets through REX TICKET resale.


Information for RBC (Reds Business Club) members

Regardless of whether or not you have processed your admission on Wednesday, August 7th, we are making arrangements so that you will be able to enter the alternative event date without having to go through any procedures.
As soon as an alternative date has been decided, the RBC Secretariat will provide you with further information, so please continue to hold on to your tickets in a safe place.


Information for those who have purchased parking tickets for the North Second Parking Lot and the East Parking Lot

Parking tickets will be refunded regardless of whether you use the parking lot on Wednesday, August 7th.
Please note that parking tickets with the match date "August 7th (Wednesday)" written on them will not be able to be used in the parking lot on the alternative match date. The specific refund method is currently being determined. We apologize for the inconvenience, but please wait a little while until we provide you with information. Also, please keep your parking ticket in a safe place, as you will need it to receive a refund.


Information for those with various invitation tickets

All invitation tickets will be invalid, regardless of whether or not entry has been processed by Wednesday, August 7th.
There is no special procedure required, so please discard any invitation tickets you have. Please note that invitation tickets with the match date of "8/7 (Wed)" printed on the ticket, whether paper or QR, cannot be used to watch the match on the alternative date.


Regarding points earned when purchasing REX TICKET and attendance points

We regret to inform you that all points awarded when you purchased your tickets to watch the game on Wednesday, August 7th, as well as attendance points awarded for attending the game, will be cancelled.
We have not yet decided how to handle those who exchanged their tickets for the match on Wednesday, August 7th at REX POINT. We will notify you again as soon as it is confirmed, so please wait for a little while longer.


Once again,
If you have tickets that are eligible for a refund, we ask that you continue to hold on to your tickets as they will be required for the refund.


Once again, we would like to sincerely apologize to you for the inconvenience caused on Wednesday, August 7th, and for asking for your cooperation in dealing with the situation afterwards.
We will continue to work diligently to find an alternative date and prepare various refunds, so please wait a little while longer until we make a decision and provide you with information.


Urawa Red Diamonds