NEWS
Apology and response regarding incorrect description of REX point exchange item "Azabu Tailor Aurora Acrylic Stand"
For the REX CLUB points exchange item "Azabu Tailor Aurora Acrylic Stand" that was ordered in May and has been delivered since early July, there was an error in the English spelling of some of the player names. We deeply apologize for the inconvenience caused to all REX CLUB members who exchanged their points. In response, we will take the following measures to deal with the correctly spelled items.
■ Incorrect information
[Mistake] MARIS HOIBRATEN (misspelling U)
[Positive] MARIUS HOIBRATEN
■ Regarding shipping of correctly labeled items
We will send the corrected items to the affected REX CLUB members (scheduled for early August).
Once again, we deeply apologize for the time it takes for your order to be delivered.
If you have applied for delivery of another collaboration item at the same time, the other collaboration items will be sent first.
If you have already received the item, there is no need to return it.
We apologize for any inconvenience caused.
Urawa Red Diamonds
■ Incorrect information
[Mistake] MARIS HOIBRATEN (misspelling U)
[Positive] MARIUS HOIBRATEN
■ Regarding shipping of correctly labeled items
We will send the corrected items to the affected REX CLUB members (scheduled for early August).
Once again, we deeply apologize for the time it takes for your order to be delivered.
If you have applied for delivery of another collaboration item at the same time, the other collaboration items will be sent first.
If you have already received the item, there is no need to return it.
We apologize for any inconvenience caused.
Urawa Red Diamonds
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