Before your visit
Arriving at the stadium
Spectator and Supporter etiquette
In holding home games, Urawa Reds is working on various new coronavirus infectious disease measures in accordance with the "J League New Coronavirus Infectious Disease Response Guidelines" established by the J League. We will do our best every day so that fans and supporters can watch the game with peace of mind, so please come and watch the game at Saitama Stadium.
Precautions when visiting
Please refrain from coming to the venue in the following cases.
- If you are not feeling well (e.g. if you have symptoms such as a fever of 37.5℃ or higher, cough, sore throat, sluggishness, or abnormal taste or smell)
- If you have received a positive diagnosis and are subject to movement restrictions by a medical institution, etc. (If you have received a positive test result even before a positive diagnosis)
- If there is a suspected infection among family members or close acquaintances living together
- If you have received a request from a public institution to restrict your movement due to the designation of a person who has been in close contact with you, etc.
Requests when entering the stadium
We do not measure body temperature at the entrance gate, but please note that if you have a fever of 37.5 degrees or more, if you have symptoms even if it is less than 37.5 degrees, or if it is clear that your temperature is higher than normal, you will not be able to enter.
Wearing a mask is up to you
Due to the revision of the government's basic response policy and the revision of the J.League's new coronavirus infectious disease response guidelines, from March 13 (Monday), it will be an individual decision to wear a mask for visitors, team officials, and tournament officials. .
Based on this revision, the wearing of masks by visitors, team officials, and tournament officials at home games on and after March 18 (Sat) will also be decided on an individual basis.
Please carry and wear it as necessary, at your own discretion.
We ask that everyone visiting the stadium not be forced to put on or take off a mask against their will, and that their individual decisions are respected.
Spectator and Supporter etiquette
In holding home games, Urawa Reds is working on various new coronavirus infectious disease measures in accordance with the "J League New Coronavirus Infectious Disease Response Guidelines" established by the J League.
Please cooperate with the manners of watching and cheering so that all fans and supporters can watch the game with peace of mind.
Also, depending on the situation, the operation may differ depending on the game and venue, so please be sure to check the latest information on the club information.
In addition, the following "six important prohibited items" are listed. We ask that you also comply with these rules.
[6 key prohibited items]
- discriminatory remarks and acts
- act of violence
- Throwing objects into the pitch, etc.
- property damage
- Entering restricted areas
- Smoking outside designated areas (including e-cigarettes and smokeless cigarettes)
*Please smoke in designated areas.
Other notes
- For sales of same-day tickets and advance tickets at the stadium ticket sales office, please check the match information of the match.
- Regarding alcoholic beverages, there is a possibility that we will not sell alcoholic beverages for each match due to requests for self-restraint by the government and local governments. Also, you may be asked to refrain from bringing your own items.
[J League Unified Rules]
- In order to prevent the spread of the new coronavirus, Urawa Reds will operate the match with the utmost consideration for safety.
- We do not measure body temperature at the entrance gate, but please note that if you have a fever of 37.5 degrees or more, if you have symptoms even if it is less than 37.5 degrees, or if it is clear that your temperature is higher than normal, you will not be able to enter.
At that time, the ticket price and related fees, as well as transportation expenses to the venue, etc., will not be refunded in accordance with J.League guidelines. Even if you cannot come to the venue due to self-restraint, the same will be done. - Regarding the personal information registered at the time of ticket purchase, if it is suspected that the person has been infected with the new coronavirus or has been in close contact with a person infected with the new coronavirus, we will contact a third party such as a public health center to prevent the spread of new coronavirus infection. may be provided within the minimum necessary range.
- In addition, measures such as staggered entry, goods shops, food shops, booth exhibitions, etc. will be determined for each match.
*Please be sure to check the management policy for each match on the official website before visiting.