NEWS
Regarding product exchange due to incorrect labeling of "Number T-shirt"
It has been confirmed that there is an error in the blend ratio listed on the washing instructions for the "Number T-shirt" released on Friday, March 22nd.
We deeply apologize for the inconvenience caused. We will exchange the product for one with the correct description for customers who have purchased the product. Please see below for details.
■ Bad events
Target product: "Number T-shirt"
Content of the incident: Incorrect description of washing instructions
False) 100% polyester
Positive) 100% cotton
![](https://www.urawa-reds.co.jp/wp-content/uploads/2024/07/711info.jpg)
■ How to exchange
(1) Please return the product(s) in question to the address listed below, cash on delivery.
<Return address>
Hamakyorex Co., Ltd. Aso Center Urawa Reds
854-9 Shimanami, Namegata City, Ibaraki Prefecture, 311-3835
0299-72-3081
*Please write "Urawa Reds Return" in the comments section of the shipping label.
*The above phone number is not the contact point for inquiries regarding this matter.
*Please note that we will not refund shipping costs if you send the item by a method other than cash on delivery.
(2) After confirming the return of the product, the replacement product will be shipped to the address listed on the return shipping label approximately two weeks later.
(3) We will only accept exchanges for items returned by Saturday, August 31st.
We kindly ask for your kind understanding.
■ Contact for inquiries regarding this matter
Mitsubishi Corporation Fashion Co., Ltd. (J.League Official Goods Call Center)
0120-361-400
*Please note that we only offer product exchanges and do not offer refunds.
*Personal information provided by customers, such as name, address, and phone number, will not be used for any purpose other than the exchange. Please note that the privacy policy and handling of personal information will be managed in accordance with our website. Please check before returning the product.
https://www.urawa-reds.co.jp/info/privacy.php
If you do not consent to the disclosure of your personal information, please contact the relevant contact point (Mitsubishi Corporation Fashion Co., Ltd.).
Once again, we deeply apologize for any inconvenience and trouble caused.
Urawa Red Diamonds
We deeply apologize for the inconvenience caused. We will exchange the product for one with the correct description for customers who have purchased the product. Please see below for details.
■ Bad events
Target product: "Number T-shirt"
Content of the incident: Incorrect description of washing instructions
False) 100% polyester
Positive) 100% cotton
![](https://www.urawa-reds.co.jp/wp-content/uploads/2024/07/711info.jpg)
■ How to exchange
(1) Please return the product(s) in question to the address listed below, cash on delivery.
<Return address>
Hamakyorex Co., Ltd. Aso Center Urawa Reds
854-9 Shimanami, Namegata City, Ibaraki Prefecture, 311-3835
0299-72-3081
*Please write "Urawa Reds Return" in the comments section of the shipping label.
*The above phone number is not the contact point for inquiries regarding this matter.
*Please note that we will not refund shipping costs if you send the item by a method other than cash on delivery.
(2) After confirming the return of the product, the replacement product will be shipped to the address listed on the return shipping label approximately two weeks later.
(3) We will only accept exchanges for items returned by Saturday, August 31st.
We kindly ask for your kind understanding.
■ Contact for inquiries regarding this matter
Mitsubishi Corporation Fashion Co., Ltd. (J.League Official Goods Call Center)
0120-361-400
*Please note that we only offer product exchanges and do not offer refunds.
*Personal information provided by customers, such as name, address, and phone number, will not be used for any purpose other than the exchange. Please note that the privacy policy and handling of personal information will be managed in accordance with our website. Please check before returning the product.
https://www.urawa-reds.co.jp/info/privacy.php
If you do not consent to the disclosure of your personal information, please contact the relevant contact point (Mitsubishi Corporation Fashion Co., Ltd.).
Once again, we deeply apologize for any inconvenience and trouble caused.
Urawa Red Diamonds
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