NEWS
12/8 (Sun) Niigata match: Trial operation of "seat change service" limited to season ticket holders (IC cards) (2nd round)
We will be conducting a trial run of the "Season Ticket Seat Change Service" for season ticket holders (IC cards) at the match against Albirex Niigata on Sunday, December 8th [MATCH PARTNER Mitsubishi Motors] (kickoff at 2pm, Saitama Stadium).
You can choose to watch the game from your own seat, or use the seat to suit your viewing style on that day.
After this trial run, the service will be available as a new service for the 2025 Season Ticket. It is expected to be available from the start of the 2025 season, but the release date may be slightly delayed. Details will be announced before the start of the season as soon as they are decided.
What is the Season Ticket Seat Change Service?
This is a service in which a per-game entitlement amount is set for season tickets, and this entitlement amount can be used to repurchase general tickets (QR tickets) through J.League Ticket.
You can change your season ticket seat to another seat of the same type or upgrade (downgrade) to a different seat type, and you can also purchase tickets for companions at the same time.
*Examples of service usage
[Recommended for these people]
"I want to watch from a different seat than usual."
"I'm going to watch the game with someone, so I want to watch it next to each other."
"It looks like it's going to rain, so I'd like to change my seat in advance."
Who can use this service?
2024 Season Ticket IC Card Holders
*If you have a paper season ticket, unfortunately this service does not apply to you.
Seat types eligible for seat change
All seats available for general sale (excluding visitor seats and special tickets)
Service availability period
November 18th (Monday) 12:00 to December 1st (Sunday) 23:59
Season ticket rights per seat (per game)
How to apply for the service
How to apply Here
Notes
・To use this service, you must link your J.League ID and One Touch Pass ID.
・You can register a new J.League ID when logging in to your One Touch Pass My Page.
Click here to learn how to log in to your One Touch Pass My Page.
(https://www.urawa-reds.co.jp/ticket/otp.php)
・You can only use the season ticket rights for one seat per transaction; you cannot combine the season ticket rights for two or more seats and use them at the same time.
・You cannot change to a seat type that has already sold out in general sales at the time of processing.
・If a price difference occurs due to downgrading, that amount will not be refunded.
・Please note that in this trial operation, when repurchasing general tickets through J.League Ticket, you will not be able to select individual seats.
・Once the service is completed, the original season ticket seats will be resold to the general public. Therefore, you cannot cancel the transaction after it has been completed and get your season ticket rights back.
・A handling fee of 110 yen (tax included) will be charged for each change or purchase. The right amount does not apply to the handling fee.
・As many tickets have already been purchased for the trial match against Albirex Niigata on Sunday, December 8th, the "seat change service" (reserved main upper seats) that is implemented at the venue during home games may not be implemented.
・If you have a reserved seat with a season ticket and change to a non-reserved seat, you will not be able to participate in the lottery for the "Home supporter's seat priority admission." You will be able to enter through the north gate after those who have participated in the lottery admission (before general ticket admission).
Please bring your LOYALTY membership card as we will need to check it.
・If you use this service to change to a reserved seat (including season ticket holders who change to a reserved seat), you can enter from the South Gate from 3 hours and 15 minutes before kickoff. Before the gates open, please line up in the season ticket reserved seat waiting area located in front of the South Gate.
Please bring your newly acquired ticket (QR ticket) and your LOYALTY membership card as we will need to check them.
・If you use this service to purchase a companion ticket for someone who is not a season ticket holder, your companion will be admitted through general admission on the day of the match.
You can choose to watch the game from your own seat, or use the seat to suit your viewing style on that day.
After this trial run, the service will be available as a new service for the 2025 Season Ticket. It is expected to be available from the start of the 2025 season, but the release date may be slightly delayed. Details will be announced before the start of the season as soon as they are decided.
What is the Season Ticket Seat Change Service?
This is a service in which a per-game entitlement amount is set for season tickets, and this entitlement amount can be used to repurchase general tickets (QR tickets) through J.League Ticket.
You can change your season ticket seat to another seat of the same type or upgrade (downgrade) to a different seat type, and you can also purchase tickets for companions at the same time.
*Examples of service usage
[Recommended for these people]
"I want to watch from a different seat than usual."
"I'm going to watch the game with someone, so I want to watch it next to each other."
"It looks like it's going to rain, so I'd like to change my seat in advance."
Who can use this service?
2024 Season Ticket IC Card Holders
*If you have a paper season ticket, unfortunately this service does not apply to you.
Seat types eligible for seat change
All seats available for general sale (excluding visitor seats and special tickets)
Service availability period
November 18th (Monday) 12:00 to December 1st (Sunday) 23:59
Season ticket rights per seat (per game)
How to apply for the service
How to apply Here
Notes
・To use this service, you must link your J.League ID and One Touch Pass ID.
・You can register a new J.League ID when logging in to your One Touch Pass My Page.
Click here to learn how to log in to your One Touch Pass My Page.
(https://www.urawa-reds.co.jp/ticket/otp.php)
・You can only use the season ticket rights for one seat per transaction; you cannot combine the season ticket rights for two or more seats and use them at the same time.
・You cannot change to a seat type that has already sold out in general sales at the time of processing.
・If a price difference occurs due to downgrading, that amount will not be refunded.
・Please note that in this trial operation, when repurchasing general tickets through J.League Ticket, you will not be able to select individual seats.
・Once the service is completed, the original season ticket seats will be resold to the general public. Therefore, you cannot cancel the transaction after it has been completed and get your season ticket rights back.
・A handling fee of 110 yen (tax included) will be charged for each change or purchase. The right amount does not apply to the handling fee.
・As many tickets have already been purchased for the trial match against Albirex Niigata on Sunday, December 8th, the "seat change service" (reserved main upper seats) that is implemented at the venue during home games may not be implemented.
・If you have a reserved seat with a season ticket and change to a non-reserved seat, you will not be able to participate in the lottery for the "Home supporter's seat priority admission." You will be able to enter through the north gate after those who have participated in the lottery admission (before general ticket admission).
Please bring your LOYALTY membership card as we will need to check it.
・If you use this service to change to a reserved seat (including season ticket holders who change to a reserved seat), you can enter from the South Gate from 3 hours and 15 minutes before kickoff. Before the gates open, please line up in the season ticket reserved seat waiting area located in front of the South Gate.
Please bring your newly acquired ticket (QR ticket) and your LOYALTY membership card as we will need to check them.
・If you use this service to purchase a companion ticket for someone who is not a season ticket holder, your companion will be admitted through general admission on the day of the match.
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