Thank you for your continued support of Urawa Reds.

As we have informed you, due to a problem with the 7-Eleven system, we have already resolved the problem of ticket payments and ticketing at 7-Eleven stores nationwide, and we are gradually resuming ticket payment and ticketing at stores.

For those who have purchased tickets for the 2022 J.League YBC Levain Cup Prime Stage Semi-Finals Round 2 vs Cerezo Osaka [MATCH PARTNER Kirin Ichiban Shibori] on Sunday, September 25, and those who have not yet issued tickets, and for those who will purchase tickets in the future, please issue tickets at a Seven-Eleven store and visit us.
We are very sorry for the lack of time, but we appreciate your understanding and cooperation so that everyone can enter smoothly.

It has been confirmed that the issue that occurred yesterday, 9/24 (Saturday), when issuing tickets, has now been restored. For those of you who are planning to come to Cerezo OSAKA game today by choosing to issue a paper ticket, we ask for your cooperation in issuing a ticket at a 7-Eleven store before coming to the venue for a smooth entrance.

In the unlikely event that tickets cannot be issued before arriving at the stadium, a replacement ticket will be issued at the stadium.

Please be sure to check the following information as the information will be different for [Those who are planning to enter as a season ticket holder "Home supporter's seat priority admission"] and [other people].

Those who enter with the season ticket holder "Home supporter's seat priority entrance"
If you were unable to issue a ticket due to a continuing system malfunction at Seven-Eleven, we will check your ticket purchase history at the North Square special booth and give you a Home supporter's seat ticket instead. Please check the details below before visiting.

Ticket pick-up place/time
North Square special booth 12:00-until the end of priority admission

Delivery method
We will confirm that you have purchased Home supporter's seat, so please present one of the following at the booth showing the game date and the type of seat you have purchased.

・REX TICKET purchase history screen
・J-League ticket purchase history screen
・Ticket Pia purchase history screen
・Purchase completion email

A ticket is required for non-reserved seat priority entry.
You cannot enter with the above screen display.
In order to ensure a smooth priority entrance, please be sure to stop by the Seven-Eleven store first and complete the ticket issuance procedure before visiting.

Those who enter without priority admission
Please come to the south gate ticket booth "Seven-Eleven ticket counter".

Ticket pick-up place/time
South Gate Ticket Booth 13:00-17:15

Delivery method
We will confirm your ticket purchase.
Please present one of the following with the 13-digit payment slip number or exchange slip number displayed at the counter.

・REX TICKET purchase history screen
・J-League ticket purchase history screen
・Ticket Pia purchase history screen
・Purchase completion email

The "Seven-Eleven ticket counter" may be crowded and you may have to wait.

We look forward to seeing you there.